Frequently Asked Questions
Everything you need to know about our premium wine storage solutions.
What materials are used in your wine racks?
We use sustainably sourced hardwoods, such as premium Red Oak and Mahogany, paired with high-grade, powder-coated steel to ensure durability and a timeless aesthetic for your home.
Do you offer custom sizing for wine cellars?
Yes, we specialize in bespoke storage solutions. You can contact our design team with your dimensions, and we will provide a custom quote and 3D layout for your specific space.
How long does shipping take for large furniture items?
Standard racks typically ship within 3-5 business days. Larger, pre-assembled cellar units are shipped via specialized freight and usually arrive within 10-14 business days.
Is assembly required upon delivery?
Most of our modular wall racks come with easy-to-follow instructions and all necessary hardware. Our larger floor-to-ceiling units are shipped pre-assembled for your convenience.
What is your return policy for home decor items?
We offer a 30-day satisfaction guarantee. If your wine rack does not fit your space or meet your expectations, you can return it in its original packaging for a full refund, minus shipping costs.
Are your racks suitable for champagne or magnum bottles?
While our standard racks are designed for 750ml Bordeaux and Burgundy bottles, we offer a specific 'Grand Format' collection designed to safely house larger champagne and magnum bottles.